China UnblockedAll our servers are accessible from Mainland China, and you can rest assured your website will be online for Chinese search engines.
Hong Kong DatacenterAll our servers are located in Hong Kong. We believe the city's strategic location will help make your website an online success.
High TechnologyWith industry leaders partnerships, we offer you the perfect combination of know-how, simplicity and reliability without breaking your budget.
OffshoreYour needs for privacy may be better served by hosting your online data in Hong Kong. We are committed to protecting your privacy.
Secure BackupsYour website's files will always be available in a safe and remote cloud. We store the latest 2 weekly backups for extra peace of mind.
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Frequently Asked Questions
Yes. You can transfer a domain name to your Internet Solutions HK account. The average transfer time is 5 days. Please ensure that the domain's NAME SERVERS are pointed to Internet Solutions before starting the transfer:
Remember that any update on DNS information can take up to 24 hours to propagate worldwide.
We offer several ways of payment.
Credit card: VISA and MasterCard through industry leader Stripe (Your credit card information will never hit our servers).
Paypal account: billing(a)infinitum.com.hk
Alipay account: alipay(a)internetsolutions.hk
WeChat Pay: (scan QR code)
More information: www.internetsolutions.hk/payments.html
BANK: THE HONG KONG AND SHANGHAI BANKING CORPORATION LIMITED
BENEFICIARY NAME: INFINITUM TECHNOLOGY CO. LIMITED
A/C NUMBER: 023-257009-838
ADDRESS: 1 QUEEN'S ROAD CENTRAL HONG KONG
SWIFT CODE: HSBCHKHHHKH
*After making an offline payment please send proof of transfer and invoice number to email@example.com
**Please make sure to cover any international transfer fees for both banks (sender and receiver)
Yes, by email attached as a PDF file each time we make a charge. Our email invoices/receipts include your business information from your contact details. If you need Chinese "FAPIAO" 发票, we can send you a digital valid version by email upon request.
You can upgrade or downgrade your hosting plan anytime you want depending on your needs. After login to your Client Area: www.internetsolutions.hk/dashboard/clientarea.php Go to Services/ My Services / Manage Service / Upgrade - Downgrade Then you can place the upgrade or downgrade order.
If its an upgrade the system will create a new invoice. After the invoice is paid, the system will automatically process the upgrade (Cpanel username and password keeps the same). And if you place a downgrade the system will calculate the remaining credit and add it to your account.
We check every order manually to avoid fraud and increase security in our servers. After we successfully check that you sent an online payment using a valid account we will then accept your order. You may also need to provide a copy of a valid government-issued ID for us to accept your order. This process may take up to 24 hours.
To check the Geolocation of an IP please go to the following websites: db-ip.com or ip.taobao.com then, write the IP you want to check. We have found these third-party tools to be one of the most accurate on the internet.