Support and Billing System Maintenance

Dear Valued Client

We are upgrading our support and billing system to latest version. During this time you may see some error pages.
Rest assure we are working to solve the issue as soon as possible.

Thanks for your cooperation,
Internet Solutions HK

21st Jul 2018
Payment Gateways Under Maintenance

Dear Valued Client

We are updating our RMB payment gateways. During this time you may not pay in RMB currency. Rest assure we are working as soon as possible to restore this option.

Thanks for your patience,
Internet Solutions HK

14th Jul 2018
Support and Billing System Maintenance

Dear Valued Client

We will update our Support and Billing system on Saturday 26th of May.

They system will be down for a short periord of time.

Thanks for your understanding.

25th May 2018
Maintenance Work

Dear Valued Client

We will perform emergency maintenance work today May 14th, on three servers:

  • Dionysus
  • Adonis
  • Hestia

If your website is hosted in any of these servers you may experiece downtime during the day.

We are working hard to make the downtime as short as possible.

Thanks for your patience.

14th May 2018
Maintenance Work

Dear Valued Client

We are doing maintenance work in all our servers to increase overall security.
A short downtime is expected for all accounts during today April 23th.
Thanks for your patience.

23rd Apr 2018
Server ADONIS under maintenance

Dear Valued Client

Our server admin team is working to fix an issue caused by a misconfiguration on the CloudLinux software. During this time your website may display an error message.

The issue will be fixed within a few hours.

Thanks for your patience.

28th Mar 2018
Server DEMETER under Maintenance

Dear Valued Client

Our system admin is currenlty working on an emergency mantenance for server DEMETER. The issue will be fixed as soon as possible.

Thanks for your patience,
Internet Solutions HK

5th Feb 2018
Alipay Payment Gateway under Maintenance

Dear Valued Client

We are working on upgrades for the integration of ALIPAY payment gateway in our website.
At the moment only manual CNY transfers are available using the following information: https://www.internetsolutions.hk/payment.html

T
hanks for your patience.
Internet Solutions HK

27th Jan 2018
Dionysus Server Under Maintenance

Dear Valued ClientToday Jan 15th we will perform emergency maintenance work to server DIONYSUS in order to reinstall cPanel core files. Your account will be offline during a few hours.We are working to fix the issue as soon as possible.UPDATE 1:All cPanel core files has been installed. We are now restoring all accounts one by one. It should be ... Continuare »

15th Jan 2018
Critical Maintenance for CPU Vulnerabilities: Meltdown & Spectre

Dear Valied Client

We are doing emergency maintenance to all servers to update to the latest Kernel version. During reboot time, your account will be offline for a couple of minutes (Sunday 14th).

Thanks for your understanding,
Internet Solutions HK

14th Jan 2018