I paid but the Payment Status shows as "Incomplete", why? Print

  • Billing
  • 3

We check every order manually to avoid fraud and increase security in our servers. After we successfully check that you sent an online payment using a valid account we will then accept your payment and your Payment Status will change to "Complete". If we receive a payment from an unknown email address not registered in our Client system we will also check manually. You may also need to provide a copy of a valid government-issued ID and invoice number for us to accept your order. This process may take up to 2 business days.

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