More than 1 product is on my invoice but I don't want to renew them all Print

  • invoice, cancel, service
  • 0


Please send a cancellation request for the license you don't wish to renew. 

Once you cancel the license it will be removed from your pending invoices. 

To cancel a license, log into your account and go to Services->My Services then click on the product you wish to cancel, then click the Request Cancellation button.

If you have a PayPal subscription, please note that YOU HAVE TO GO TO PAYPAL TO CANCEL THE SUBSCRIPTION, otherwise PayPal will continue sending the same payments. We have no control over PayPal subscriptions. They are controlled entirely by PayPal. You can create a new subscription for the new amount due. 

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