WeChat Payment Error

Dear Valued Client We received some error reports when trying to pay USD using the Wechat Pay method. If your invoice is in USD and you want to use WeChat Pay, please use the QR code in this page: https://www.internetsolutions.hk/payments/ After that, please send a support ticket with the screenshot of the payment so we can update the invoice ...

Enterprise Email Webmail Under Maintenance

Dear Valued Client We are facing Webmail login issues with our Business and Enterprise email service. You might have encountered the error  “Unable to get token, is your RC link correct?" while accessing your account via the webmail interface.  You should, however, be able to access your emails via email clients (Foxmail, Outlook, ...

SSD Storage in all Servers

Dear Valued Client After a few months of hardware updates, we are glad to announce that all websites hosted in our servers are currently running on Solid State Drive storage to improve uploading and downloading speeds. Therefore, we are discontinuing older Shared Hosting plans with Regular Drive storage. Current clients with older Shared Hosting ...

New Website Design 2020

Dear Valued Client

We are happy to announce that we are changing our website's layout and design to a more bold and modern design, suitable for the year 2020.

Please let us know if you have any difficulty using the new design.

As always, thank you for your kind support!

Internet Solutions HK team

Server Zeus Under Maintenance

Dear Valued Client

We are doing emergency maintenance work on server ZEUS. During this time your website may experience a brief downtime.

Thanks for your patience,

Internet Solutions HK team

Email Server Under Emergency Maintenance

Dear Valued Client

Our technical staff is working to fix the issue with our new relay Email server.

Please wait for further updates.

Thank you for your patience.

Internet Solutions HK team

Server Aphrodite under Maintenance

Dear Valued Client Our server admin is currently working to reset all DNS zones of server Aphrodite. The process will need a couple of hours. Meanwhile, your account may experience some downtime. We are very sorry for the inconvenience caused and rest assured we are doing an internal audit to investigate the issue so it doesn't haven ...

Billing System Update

Dear Valued Client

We upgraded our billing system to the latest version. If you encounter any broken link or another issue, please report it to our support team and we will fix it ASAP.

Thanks for your cooperation,

Internet Solutions HK

cPanel Pricing Changes

Dear Valued Client cPanel Inc has announced a price hike and change on their pricing model. Please be aware of the new price: Number of Websites New Price (USD) Up to 5 20.00 Up to 30 30.00 The new pricing will take effect since September 1st.   As always, thanks for your cooperation and support, Internet Solutions ...

CloudFlare Global Downtime

Dear Valued Client Websites using CloudFlare experienced a short downtime last night at approximately 13:42 UTC caused by technical issues from their side. The issue was solved and everything is back to normal. You can read the full announcement here: https://www.screencast.com/t/4fpffOjUDw Thanks for your patience, Internet Solutions HK