cPanel Pricing Changes

Dear Valued Client

We are aware of, and still processing the recent cPanel pricing news. We will be providing an announcement with further details on or before August 1st.

 

CloudFlare Global Downtime

Dear Valued Client Websites using CloudFlare experienced a short downtime last night at approximately 13:42 UTC caused by technical issues from their side. The issue was solved and everything is back to normal. You can read the full announcement here: https://www.screencast.com/t/4fpffOjUDw Thanks for your patience, Internet Solutions HK

Server Dionysus Under Maintenance

Dear Valued Client

Server Dionysus is under emergency maintenance after it failed to reboot. We are working together with our Datacenter to solve the issue as soon as possible.

Thanks for your patience.

Internet Solutions HK team

UPDATE: Solved (Some Cpanel files were corrupted and fixed after reinstalled).

WeChat Payment Gateway Maintenance (UPDATE: FIXED)

Dear Valued Client We are having difficulties with the latest version of Wechat Pay. Meanwhile, please scan the static QR code here: https://www.internetsolutions.hk/img/wechatpay.png The exchange rate for the month of May 2019 is 1USD = 6.9CNY After payment, please notify us by opening a support ticket and we will update the invoice manually ...

Major 9.8 vulnerability affects multiple Linux kernels

Dear Valued Client During saturday 23th of February we will update and reboot all our servers due to recent found vulnerabilities in Linux kernels. During the reboot time your website will be down for 5 - 15 minutes. More information ...

Shared Hosting Plan Updates

Dear Valued Client In order to make our Shared Hosting options easier to understand to the general public, we will be renaming the SSD family of products: BEFORE - NOW SSD1 = Regular SSD SSD2 = Plus SSD SSD3 = Enterprise SSD SSD4 = Enterprise Extra The features will not change. Thanks for your attention, Internet Solutions HK

Website Under Maintenance

Dear Valued Client

Every two years we update the design of our main website www.internetsolutions.hk. During the first week of February you may encounter a short downtime or missing pages with 404 errors.

Thanks for your patience,

Internet Solutions HK team

Server DIONYSUS Network Downtime

Dear Valued Client

Server Dionysus is under emergency maintenance as we are having problems with it's network card. Our staff is working together with the Datacenter to fix the issue as soon as possible.

Thanks for your patience,

Internet Solutions HK

cPanel - Security Updates

Dear Valued Client   cPanel has released new builds for all public update tiers. These updates provide targeted changes to address security concerns with the cPanel & WHM product.  For that reason we are updating all servers to the latest cPanel version and a short downtime of 5 minutes will be experienced on all accounts. Thanks for ...

Client Area Downtime

Dear Valued Client

We are installing a new Firewall in our Billing and Support system's server. There will be a short downtime (5 - 10 min). 

Please come back soon.

Thanks for your patience,

Internet Solutions HK