Maintenance on Enterprise Email servers

Dear Valued ClientPlease be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and reason mentioned below. Reason:  Upgrade of Open-Xchange App suite 7.8.1-v12 to 7.8.3-v19. Maintenance Window: Date: Thursday, 27th April 2017Start time: 27th April 2017, 23:30 Downtime:  3 ... Read More »

27th Apr 2017
Billing/Support System Upgrade

Dear Valued Client

In order to provide a better user experience we are making upgrades to our Billing and Support System. If you find a bug or problem please let us know: support(a)internetsolutions.hk and we will solve the issue as soon as possible.

Thank you for your cooperation.

Internet Solutions HK.

26th Apr 2017
Server DIONYSUS Under DDoS Attack

Dear Valued Client

Server DIONYSUS is under DDoS attack. Our system admins are mitigating the issue. During this time your website will be unavailable.
At the moment we do not have a time frame for the network to be stable again.

Thanks for your patience.

21st Apr 2017
Maintenance Reboot For Server HESTIA

Dear Valued Client

We will perform a server reboot in order to update HESTIA's kernel to the latest version. Your website, if hosted in this server, will be unavailable on April 19th during aproximately 10 min.

Thanks for your patience,
Internet Solutions HK

19th Apr 2017
Network Issue on VPS Cloud

Dear Valued Client

Some VPS clients are been affected by a network issue from our Datacenter.
Our engineers are working on mitigating the issue as soon as possible.
During this time your server may be unavailable.

Thanks for your cooperation.

11th Apr 2017
Apolo Server Migration Update

Dear Valued ClientAt the moment we completed migration of 95% of all accounts. If your account was affected by this migration you will receive an email with the new server details.If you are using our Name Server Cluster (ns1.hongkongserver.net and ns2.hongkongserver.net) then you do not need to make any update from your side. However, if you are ... Read More »

4th Apr 2017
Apolo Server Migration

Dear Valued Client

Because of network issues with the Datacenter, we are experiencing a delay with the migration work. The migration has been completed for 60% of accounts under server Apolo. 

We are working 24/7 on this issue. We appretiate your patience.

Thanks,
Internet Solutions HK

3rd Apr 2017
Server Apolo Emergency Migration

Dear Valued Client

We are performing an emergency migration to all accounts under server APOLO.
During aproximetely 6 hours on Sunday your website will not be available.

Further updates will be sent individually by email.

Thanks for your cooperation and support.

Internet Solutions HK team

2nd Apr 2017
Server APOLO Downtime Notice

Dear Valued ClientAs the server APOLO is been target of a massive DDoS attack mainly from Russian IPs, we are blocking the network to the main IP for 5 hours today Saturday starting since 11:00 am. At the same time we are working with our Datacenter to mitigate the issue.We are very sorry for the inconvenience caused. Internet Solutions HK team Read More »

1st Apr 2017