We keep your personal information personal and private. We will not sell, rent, share, or otherwise disclose your personal information to anyone except as necessary to provide our services or as otherwise described in this Policy without first providing you with notice and the opportunity to consent.
This Policy applies to Infinitum Technology Co.’s collection, use, and disclosure of the information of the following categories of individuals:
Website Visitors: Individuals who visit our Websites and who may opt to provide an email address to receive communications from Infinitum Technology Co. Ltd. For the purposes of this Policy, “Websites” shall refer collectively to www.internetsolutions.hk as well as any other websites Infinitum Technology Co. owns and that link to this Policy. For clarity, “Websites” does not include any sites owned or operated by our Customers, including where we serve as Registrar or Hosting provider.
Customers: Those who register on their own or on behalf of an entity or organization to use any of the Infinitum Technology Co. Services (as defined below), including administrators on a Customer account. For the purposes of this Policy, “Services” shall refer to all network service solutions marketed for subscription at www.internetsolutions.hk, including when Services are sold by an authorized partner or reseller.
Resolver Users: Individuals who use Infinitum Technology Co.’s Domain Name System (“DNS”) Resolver services (ns1.hongkongserver.net / ns2.hongkongserver.net).
End Users: Individuals who visit our Customers’ websites and whose information we process in order to provide the Services to our Customers pursuant to our agreements with them.
This Policy does not apply to our Customers’ websites, which may have their own terms and privacy policies. Our Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, including those relating to the collection of personal information in connection with the use of our Services by End Users with whom our Customers interact.
Infinitum Technology’s Websites and Services are not intended for, nor designed to attract, individuals under the age of eighteen. Infinitum Technology Co. does not knowingly collect personally identifiable information from any person under the age of eighteen.
Website Visitors: Name, email address, and other contact information. We ask for and—at your option—collect personal information from you when you submit web forms on our Websites, including opportunities to sign up for and agree to receive email communications from us. We also may ask you to submit such personal information if you choose to use interactive features of the Websites, including participation in surveys, contests, promotions, requesting customer support, or otherwise communicating with us. We will send such communications in accordance with applicable law.
Log Files. Just as when you visit and interact with most websites and services delivered via the Internet, when you visit our Websites, we gather certain information and store it in log files. This information may include but is not limited to Internet Protocol (IP) addresses, system configuration information, browser, screen size, URLs of referring pages, and locale and language preferences.
Interactive Areas. The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). If you choose to participate in any of these Interactive Areas, please be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. If you wish to remove your personal information from any of our Interactive Areas, please contact us.
Customers: Customer Account Information. When you register for a Infinitum Technology Co. account, we collect your email address, name and contact information for billing purposes. We will also ask you to enter your website domain in order to participate in the Services. We refer to this information as “Customer Account Information” for the purposes of this Policy. Customer Account Information is required to identify you as a Customer and permit you to access your account(s). By voluntarily providing us with such Customer Account Information, you represent that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.
Payment Information. You are not required to enter your credit card information unless and until you decide to continue with a paid subscription to our Services. When you sign up for one of our paid Services, you must provide billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your card information and billing address, although we do not store full credit card numbers or personal account numbers.
Resolver Users: We will collect limited DNS query data that is sent to the resolvers. This data does not contain user IP addresses or any other personally identifiable information.
End Users: Infinitum Technology Co. provides web optimization and security services that our Customers use to improve and protect their websites, including a reverse proxy, pass-through security service, and a content distribution network. Because Infinitum Technology Co. is a reverse proxy, our IP addresses may appear in WHOIS and DNS records for websites using our Services. We are a conduit for information controlled by others. It is our Customers and their users who are responsible for the content transmitted across our network (e.g., images, written content, graphics, etc.).
We collect End Users’ information when they use our Customers’ websites, web applications, and APIs. This information may include but is not limited to IP addresses, system configuration information, and other information about traffic to and from Customers’ websites (collectively, “Log Data”). We collect and use Log Data to operate, maintain, and improve our Services in performance of our obligations under our Customer agreements. For example, Log Data can help us to detect new threats, identify malicious third parties, and provide more robust security protection for our Customers.
Legal Basis for Processing (EEA only): If you are an individual from the European Economic Area (EEA), please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent to do so, (b) where we need your personal information to perform a contract with you (e.g. to deliver Services you have requested), or (c) where the processing is in our legitimate interests. Please note that in most cases, if you do not provide the requested information, Infinitum Technology Co. will not be able to provide the requested service to you.
In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.
Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your personal data, you have the right to object.
If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at firstname.lastname@example.org.
Specifically, we do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us.
In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:
Within the Infinitum Technology Co. websites.
With our resellers and other sales partners who may help us distribute the Services to Customers;
In the event of a merger, sale, change in control, or reorganization of all our part of our business;
When we are required to disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required to comply with our legal obligations;
We do not sell, rent, or share personal information with third parties for their direct marketing purposes.
Infinitum Technology Co. may aggregate data we acquire about our Customers and their End Users, including the Log Data described above. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity or to compile web traffic reports and statistics. Non-personally identifiable, aggregated data may be shared with third parties.
We primarily store your information in Hong Kong SAR. To facilitate our global operations, we may transfer and access such information from around the world, including from other regions in which Infinitum Technology Co. has business partners for the purposes described in this Policy.
If you are accessing or using our Websites or Services or otherwise providing information to us, you are agreeing to the transfer of your personal information to Hong Kong SAR and other jurisdictions in which we operate.
We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, and we make use of privacy-enhancing technologies such as encryption. If you have any questions about the security of your personal information, you can contact us at email@example.com.
If you purchase a domain name from Infinitum Technology Co.’s websites, ICANN (The Internet Corporation for Assigned Names and Numbers) registrar partners, and the relevant registry operators overseeing the domain’s top-level domain require us to collect registrant data for the purposes of domain registration and via the WHOIS protocol. We may also be required to share this public data with ICANN, the relevant registry operators and other such providers with whom we contract in order to provide our domain name services, and additionally upon the legitimate request of third parties. Registrant data may include the domain name, registrant name and other contact information, and domain name server information.
Non-English translations in our websites are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.
Infinitum Technology Co., Ltd. Hong Kong SAR. Attention: Data Protection Officer. firstname.lastname@example.org