News

All the latest from Internet Solutions HK

Thursday, April 27, 2017

Dear Valued Client Please be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and reason mentioned below. Reason:   Upgrade of Open-Xchange App suite 7.8.1-v12 to 7.8.3-v19 . Maintenance Window: Date : Thursday, 27th April 2017 Start time : 27th April 2017, 23:30  Downtime:...


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Wednesday, April 26, 2017

Dear Valued Client In order to provide a better user experience we are making upgrades to our Billing and Support System. If you find a bug or problem please let us know: support(a)internetsolutions.hk and we will solve the issue as soon as possible. Thank you for your cooperation. Internet Solutions HK.

Friday, April 21, 2017

Dear Valued Client Server DIONYSUS is under DDoS attack. Our system admins are mitigating the issue. During this time your website will be unavailable. At the moment we do not have a time frame for the network to be stable again. Thanks for your patience.

Wednesday, April 19, 2017

Dear Valued Client We will perform a server reboot in order to update HESTIA's kernel to the latest version. Your website, if hosted in this server, will be unavailable on April 19th during aproximately 10 min. Thanks for your patience, Internet Solutions HK

Tuesday, April 11, 2017

Dear Valued Client Some VPS clients are been affected by a network issue from our Datacenter. Our engineers are working on mitigating the issue as soon as possible. During this time your server may be unavailable. Thanks for your cooperation.

Tuesday, April 4, 2017

Dear Valued Client At the moment we completed migration of 95% of all accounts. If your account was affected by this migration you will receive an email with the new server details. If you are using our Name Server Cluster (ns1.hongkongserver.net and ns2.hongkongserver.net) then you do not need to make any update from your side. However, if you are just using A-records to point to our...


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Monday, April 3, 2017

Dear Vaued Client Because of network issues with the Datacenter, we are experiencing a delay with the migration work. The migration has been completed for 60% of accounts under server Apolo.  We are working 24/7 on this issue. We appretiate your patience. Thanks, Internet Solutions HK

Sunday, April 2, 2017

Dear Valued Client We are performing an emergency migration to all accounts under server APOLO. During aproximetely 6 hours on Sunday your website will not be available. Further updates will be sent individually by email. Thanks for your cooperation and support. Internet Solutions HK team

Saturday, April 1, 2017

Dear Valued Client As the server APOLO is been target of a massive DDoS attack mainly from Russian IPs, we are blocking the network to the main IP for 5 hours today Saturday starting since 11:00 am. At the same time we are working with our Datacenter to mitigate the issue. We are very sorry for the inconvenience caused.  Internet Solutions HK team

Wednesday, March 29, 2017

We have noticed a high amount of traffic to one of the IP addresses " 47.89.24.234 ", due to which the below mentioned subnet is under mitigation. Affected Services : All services hosted on the server "apolo.hongkongserver.net".