Mar 8th Emergency reboot for server Dionysus

Dear Valued Client

Our system admin team will perform an emergency reboot for server Dionysus. If your website is hosted on this server you will have a few minutes downtime on March 8th, 10pm.

Thanks for your cooperation,
Internet Solutions HK team

Mar 1st ISHK backups not affected by Amazon Cloud service outage

Dear Valued ClientThe 4-hour outage at Amazon's AWS cloud computing division affected only three AWS regions in the United States and not Singapore where our backups are stored. Update at 2:08 PM PST: As of 1:49 PM PST, we are fully recovered for operations for adding new objects in S3, which was our last operation showing a high error rate. ... Read More »

Feb 2nd WordPress Security Update Issued

Dear Valued Client

An update to WordPress was issued that resolves a serious security vulnerability and if you are using WordPress it is recommended that you update as soon as possible.

Official Link:


https://make.wordpress.org/core/2017/02/01/disclosure-of-additional-security-fix-in-wordpress-4-7-2/

Feb 2nd Server ATHENA's CPANEL issue

Dear Valued ClientIf your website is hosted in our server ATHENA you will be getting the following error message after login into CPANEL:"A fatal error or timeout occurred while processing this directive."This was caused by the latest CPANEL upgrade and our server admin is fixing the issue now (Feb 2nd, 11am).Thanks for your patience,Internet ... Read More »

Nov 22nd cPanel Security Updates Issued

Dear Valued ClientIf you run an unmanaged VPS (Virtual Private Server) please read the following announcement:  An update for cPanel was just released to address various security vulnerabilities and it is recommended that you update as soon as possible. Official ... Read More »

Nov 11th Server Migration Notice

Dear Valued ClientTo continue improving our infrastructure we will migrate all accounts under server ZEUS to a new and more powerful server with all the latest technologies.The migration will begin on Monday, November 14th 9pm (Hong Kong time) and will be finished around 24 hours later. If your website is using our Name Servers ... Read More »

Oct 22nd Website Maintenance

Dear Valued ClientWe will perform a general upgrade in our main website www.internetsolutions.hk on Sunday 23th of October. The maintenance time will be around 6 hours starting at noon. During this time you will not be able to login to your Client Area / Billing Area. We apologize in advance for any inconvenience caused.Thank you for your ... Read More »

Oct 7th Enterprise Email Mantainance

Dear Valued ClientPlease be advised that our Enterprise mail servers related to the management dashboard will be undergoing maintenance as per the schedule and reason mentioned below: Date: Sunday, 09th October 2016 Start Time: 00:30 Hong Kong timeDowntime: 2 hoursThanks for your cooperation and understanding,Internet Solutions HK team. Read More »

Sep 19th Wordpress Critical Update

Dear Valued Client

Wordpress is urging webmasters to update their CMS packages as quickly as possible to protect their domains from critical vulnerability exploits.

More info: https://wordpress.org/news/2016/09/wordpress-4-6-1-security-and-maintenance-release/

Thank you for your cooperation,
Internet Solutions HK team

Aug 18th Verisign Registry Maintenance Notice

Dear Valued ClientA maintenance will be carried out by the Verisign Registry for .COM/.NET TLds as per the schedule mentioned below: Date 21st Aug, 2016 Start time 01:00 Hrs UTC | 06:30 Hrs IST End time 01:45 Hrs UTC | 07:15 Hrs IST Duration 45 minutes During the maintenance, you ... Read More »