News

All the latest from Internet Solutions HK

Monday, October 16, 2017

Dear Valued Client Our technical team has successfully completed 95% of the migration to our new server ZEUS: Hostname: zeus.hongkongserver.net IP: 47.90.21.153 If your domain is not using our Name Servers: ns1.hongkongserver.net and ns2.hongkongserver.net You have to update A-records from 47.90.39.117 to 47.90.21.153 You can check the Name Servers here:  www.intodns.com . If in doubt please...


More »

Monday, October 9, 2017

Dear Valied Client To better serve our customers and improve reliability and performance in our equipment, we will migrate all accounts under server Athena to a new server with the latest Hard Drive technology (SSD). The migration will start during the late hours of Saturday October 14th and expect to be completed 24 hours later (Sunday) Hong Kong time. We do not expect any downtime,...


More »

Thursday, October 5, 2017

ISHK  warns against bogus communications asking you to renew a domain name or email service. Double check the email sender and only pay for these services through our official website: www.internetsolutions.hk If in doubt, please contact our support team. Thank you, Internet Solutions HK team

Thursday, September 14, 2017

Dear Valued Client We are currently working to fix a Litespeed license issue on server Athena. Thanks for your patience. Internet Solutions HK

Monday, September 4, 2017

Dear Valued Client We are performing a full backup restoration on server ATHENA after a CPANEL update failed. Our server admin has been working round-the-clock to fix the issue as soon as possible. We expect the server to be back online today Tuesday, September 5th in the afternoon (around 5:00 pm Hong Kong time). UPDATE: All CPANEL accounts has been restored. You should be able to login to...


More »

Saturday, September 2, 2017

Dear Valued Client We will be rebooting the server Dionysus to update to the latest Kernel version. During this time your website, if hosted on this server, will be offline for around 15 min. The maintenance work is expected to start during the late hours of Saturday, September 2nd. Thank you for your cooperation, Internet Solutions HK team

Saturday, August 26, 2017

Dear Valued Client We will be performing Cpanel upgrades on all servers during the weekend of August 26th and 27th. During this time your website may be offline for up to 20 minutes. Thank you for your cooperation and support, Internet Solutions HK team

Thursday, August 10, 2017

Dear Valied Client We will perform a system upgrade on server Dionysus on August 10th, midnight time. During this period your website, if hosted on this server, will be offline for around 15 minutes. Thank you for your cooperation and support, Internet Solutions HK team

Wednesday, July 19, 2017

Dear Valued Client We are excited to announce we will be updating our main website's design and link structure during July 2017. The new design is expected to simplify the user experience and also keep up with the latest trends. We are not expecting downtime during the update, but we did want to inform you of the work being performed. If you find any bug or errors please let us know:...


More »

Tuesday, July 18, 2017

Dear Valued Client We are experiencing network issues on server ATHENA when accessed from inside Mainland China. We are working together with our Datacenter to solve the issue as soon as possible. Thanks for your cooperation, Internet Solutions HK team