News

All the latest from Internet Solutions HK

Thursday, August 10, 2017

Dear Valied Client We will perform a system upgrade on server Dionysus on August 10th, midnight time. During this period your website, if hosted on this server, will be offline for around 15 minutes. Thank you for your cooperation and support, Internet Solutions HK team

Wednesday, July 19, 2017

Dear Valued Client We are excited to announce we will be updating our main website's design and link structure during July 2017. The new design is expected to simplify the user experience and also keep up with the latest trends. We are not expecting downtime during the update, but we did want to inform you of the work being performed. If you find any bug or errors please let us know:...


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Tuesday, July 18, 2017

Dear Valued Client We are experiencing network issues on server ATHENA when accessed from inside Mainland China. We are working together with our Datacenter to solve the issue as soon as possible. Thanks for your cooperation, Internet Solutions HK team

Sunday, July 16, 2017

Dear Valued Client On late hours of July 16th, our server admin will perform a server reboot on Adonis, Hestia, Prometheus in order to apply the latest Kernel update. A brief downtime (5 to 15 min) is expected to happen. Thanks for your cooperation. Internet Solutions HK team.

Sunday, July 16, 2017

Dear Valued Client We are excited to announce we will be updating our main website's design during the late evening hours of July 16th. The new design is expected to simplify the user experience and also keep up with the latest trends. We are not expecting more than 15 minutes of degraded service during the update, but we did want to inform you of the work being performed. If you find...


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Friday, July 14, 2017

Dear Valued Client We will perform a reboot in order to update the Kernel of server ATHENA to the latest version. If your website is hosted in this server you will experiece a downtime of 5 to 15 minutes on Friday 14th of July. Thanks for your cooperation, Internet Solutions HK team

Thursday, June 22, 2017

Dear Valued Client Our support system's Email Piping function is not working properly after the latest update. On the meantime, please open all support request directly from your Client Area: https://www.internetsolutions.hk/secure/submitticket.php Thank you for your cooperation, Internet Solutions HK team


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Friday, May 19, 2017

Dear Valued Client We will perform a quick reboot on server Adonis to update the Kernel to the latest version. Your website, if hosted on this server, will be offline for around 10 min on Friday May 19th around 7pm. Thanks for your patience, Internet Solutions HK

Thursday, April 27, 2017

Dear Valued Client Please be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and reason mentioned below. Reason:   Upgrade of Open-Xchange App suite 7.8.1-v12 to 7.8.3-v19 . Maintenance Window: Date : Thursday, 27th April 2017 Start time : 27th April 2017, 23:30  Downtime:...


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Wednesday, April 26, 2017

Dear Valued Client In order to provide a better user experience we are making upgrades to our Billing and Support System. If you find a bug or problem please let us know: support(a)internetsolutions.hk and we will solve the issue as soon as possible. Thank you for your cooperation. Internet Solutions HK.