Ioncube Loaders Update

Dear Valued ClientIn order to keep all our software with the highest level of security we are performing basic maintanence to all Shared Hosting servers in order to install the latest Ioncube Loaders.If your website is having issues you may need to update your CMS to the latest version. For further questions please contact our support team: ... Leia mais... »

13th Nov 2018
Typhoon Mangkhut - Billing and Support Delays

Dear Valued Client

Because of the Typhoon Mangkhut great effect in Hong Kong, our support for billing and technical inquiries may be delayed from Sunday 16th to Monday 17th.

We apologize in advance for any inconvenience caused.

Thanks for your understanding.

16th Sep 2018
Server DIONYSUS Under Maintenance

Dear Valued ClientWe are very sorry for the inconvenience caused by the downtime on server Dionysus. Rest assure we are are working 24/7 to solve the issue as soon as possible.You can see the current status of all shared hosting servers from the following link: https://status.hongkongserver.net/We are also working on a compensation plan for the ... Leia mais... »

24th Aug 2018
Server POSEIDON Under Maintenance

Dear Valued Client

Server POSEIDON is currently under emergency maintenance. We are still waiting approval to delist our IP from the Spamhaus Block List (SBL).

Thanks for your patience.

15th Aug 2018
Support and Billing System Maintenance

Dear Valued Client

We are upgrading our support and billing system to latest version. During this time you may see some error pages.
Rest assure we are working to solve the issue as soon as possible.

Thanks for your cooperation,
Internet Solutions HK

21st Jul 2018
Payment Gateways Under Maintenance

Dear Valued Client

We are updating our RMB payment gateways. During this time you may not pay in RMB currency. Rest assure we are working as soon as possible to restore this option.

Thanks for your patience,
Internet Solutions HK

14th Jul 2018
Support and Billing System Maintenance

Dear Valued Client

We will update our Support and Billing system on Saturday 26th of May.

They system will be down for a short periord of time.

Thanks for your understanding.

25th May 2018
Maintenance Work

Dear Valued Client

We will perform emergency maintenance work today May 14th, on three servers:

  • Dionysus
  • Adonis
  • Hestia

If your website is hosted in any of these servers you may experiece downtime during the day.

We are working hard to make the downtime as short as possible.

Thanks for your patience.

14th May 2018
Maintenance Work

Dear Valued Client

We are doing maintenance work in all our servers to increase overall security.
A short downtime is expected for all accounts during today April 23th.
Thanks for your patience.

23rd Apr 2018
Server ADONIS Under Maintenance

Dear Valued Client

Our server admin team is working to fix an issue caused by a misconfiguration on the CloudLinux software. During this time your website may display an error message.

The issue will be fixed within a few hours.

Thanks for your patience.

28th Mar 2018